| Booking Policy | Please make reservations for both accommodation and meals via the button above no later than 23:59, seven days prior to your arrival date (telephone reservations are not accepted). *Due to legal regulations, meals are provided exclusively to overnight guests. Accommodation requests are initially treated as provisional bookings; we will contact you to confirm the reservation within 24 hours. *As the system does not support booking multiple rooms in a single transaction, please complete the reservation process for each room individually. |
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| Cancellation Policy | You may cancel free of charge up until 11:59 PM on the day prior to the date 14 days before your scheduled arrival. If you process the cancellation via the confirmation email sent at the time of booking, 100% of the amount paid will be refunded by your credit card company or payment provider. (Please note that some credit card companies may require additional time to process refunds.) * Cancellations made 14 days or less prior to the arrival date, as well as no-shows, are non-refundable. * If you have trouble with the process, please submit a cancellation request via the "Contact Us" form below at least 14 days before your arrival date. We will process the refund within 24 hours of receiving your notification. |
| Payment Method | VISA, MasterCard, AmericanExpress, UnionPay, JCB, Discover, Diners Club |
| Booking Policy | Reservations can be made up to 7 days before check-in. ※For inquiries regarding Booking.com reservations, please contact Booking.com customer support or send a message within Booking.com. |
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| Cancellation Policy | Cancellations made up to 23:59 on the day before the date 21 days prior to arrival are free of charge. If a cancellation is made on or after the date 21 days prior to arrival, a fee of 50% of the accommodation cost will be charged. In the event of a no-show, 100% of the accommodation cost will be charged. ※Reservations made via Booking.com can be cancelled through the Booking.com website or by calling Booking.com. |
| Payment Method | Booking.com (Visa, Mastercard, American Express, JCB, and debit cards that can be processed as credit cards, Apple Pay, Google Pay, PayPal) ※Please check the website for details. |